Privacy Policy

1. Introduction

 

Welcome to MikeSullivanInsurance.com (“Website”). This Privacy Policy explains how Mike Sullivan Insurance (“we,” “us,” or “our”) collects, uses, shares, and protects information obtained through this Website.

By using this Website, submitting information through our forms, requesting quotes, scheduling appointments, or otherwise interacting with us online, you agree to the practices described in this Privacy Policy.

2. Who We Are

 

Mike Sullivan Insurance is an independent insurance agency that assists consumers with:

  • Medicare plans
  • Medicare Supplement Insurance
  • Medicare Advantage Plans
  • Prescription Drug Plans
  • Individual and Family Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Final Expense Insurance
  • Mortgage Protection Insurance
  • Annuities
  • Long-Term Care Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Other insurance and financial products

If you have questions regarding this Privacy Policy, you may contact us through the contact information provided at the end of this Policy.

3. Information We Collect

 

Information You Provide

 

We may collect information that you voluntarily provide, including:

  • First and last name
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth
  • Zip code
  • State of residence
  • Insurance interests and preferences
  • Existing insurance coverage information
  • Household information
  • Beneficiary information
  • Appointment scheduling information
  • Information submitted through surveys or questionnaires
  • Information provided during quote requests
  • Information submitted through customer service inquiries

You are not required to provide personal information; however, certain services may not be available without it.

 

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Date and time of visits
  • Clickstream data
  • Advertising identifiers

4. How We Use Information

 

We may use information we collect to:

  • Provide insurance quotes
  • Evaluate insurance needs
  • Contact you regarding requested products or services
  • Schedule appointments
  • Assist with insurance applications
  • Service existing policies
  • Verify eligibility for insurance products
  • Respond to inquiries
  • Improve Website functionality
  • Personalize user experiences
  • Analyze Website performance
  • Conduct marketing and advertising activities
  • Comply with legal and regulatory requirements
  • Detect fraud, abuse, or unauthorized activity

5. Consent to Contact

 

By voluntarily providing your contact information through our Website, you expressly consent to being contacted by Mike Sullivan Insurance and its representatives regarding insurance products and services.

Contact methods may include:

  • Telephone calls
  • Text messages (SMS)
  • Email communications
  • Voicemail messages
  • Automated communications where permitted by law

Providing your contact information is not a condition of purchasing any product or service.

You may revoke consent at any time by contacting us or following opt-out instructions included in communications.

6. SMS/Text Messaging Communications

 

If you provide your mobile phone number, you may receive text messages regarding:

  • Appointment confirmations
  • Appointment reminders
  • Insurance quote requests
  • Insurance application status updates
  • Customer service communications
  • Marketing and promotional information

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

7. Email Communications

 

We may send emails regarding:

  • Insurance quotes
  • Appointment reminders
  • Educational content
  • Product updates
  • Marketing offers
  • Policy servicing information

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email.

Translocation and service-related communications may still be sent when necessary.

8. Cookies and Tracking Technologies

 

Our Website may use:

  • Cookies
  • Web beacons
  • Pixels
  • Tags
  • Analytics technologies

These technologies help us:

  • Improve Website performance
  • Understand visitor behavior
  • Measure advertising effectiveness
  • Personalize content
  • Deliver relevant advertisements

You may control cookie settings through your browser preferences.

Disabling cookies may affect Website functionality.

9. Advertising and Analytics Technologies

 

We may use third-party advertising and analytics providers, including but not limited to:

  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram) Advertising
  • YouTube Advertising
  • Bing Advertising
  • Other advertising and analytics platforms

These providers may collect information regarding your interactions with our Website.

Such information may be used to:

  • Measure advertising performance
  • Build remarketing audiences
  • Deliver personalized advertisements
  • Analyze Website usage trends

You may opt out of certain advertising tracking through available industry opt-out mechanisms and your browser settings.

10. Sharing Information

We do not sell personal information for monetary compensation.

We may share information with:

Insurance Carriers

Information may be shared with insurance companies for:

  • Quotes
  • Underwriting
  • Applications
  • Policy servicing

 

Insurance Agencies and Partners

When necessary to assist with requested insurance products or services.

 

Service Providers

Including providers that assist with:

  • Customer relationship management (CRM)
  • Appointment scheduling
  • Email communications
  • Text messaging
  • Telephone communications
  • Website hosting
  • Data storage
  • Marketing services
  • Analytics services

 

Legal and Regulatory Requirements

We may disclose information when required by:

  • Federal law
  • State law
  • Court orders
  • Regulatory authorities
  • Law enforcement agencies

11. Third-Party Services

 

Our Website may integrate with third-party platforms and service providers, including:

  • Zoho CRM
  • com
  • Google Workspace
  • JustCall
  • Meta Platforms
  • Google Services
  • Website hosting providers
  • Other technology providers

These third parties may maintain their own privacy policies governing their handling of information.

We encourage users to review those policies.

12. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

We cannot guarantee absolute security.

13. Data Retention

 

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on applicable legal and regulatory requirements.

14. Consumer Privacy Rights

 

Depending upon your state of residence, you may have certain rights regarding personal information, including:

  • Access to information
  • Correction of information
  • Deletion of information
  • Data portability
  • Opt-out rights where applicable

To exercise available rights, please contact us using the contact information provided below.

Identity verification may be required before processing requests.

15. Children’s Privacy

 

This Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

16. Medicare and Insurance Information

 

This Website provides educational and marketing information regarding insurance products.

Information submitted through this Website may be shared with insurance carriers, agencies, and service providers as necessary to provide quotes, applications, enrollment assistance, and policy servicing.

Insurance availability varies by state and eligibility requirements.

17. HIPAA Notice

 

Submission of information through this Website does not necessarily establish a covered relationship under the Health Insurance Portability and Accountability Act (“HIPAA”).

While we take reasonable steps to protect information submitted through the Website, information transmitted online may not be considered Protected Health Information (“PHI”) under HIPAA until provided to a covered entity or otherwise governed by applicable law.

18. External Links

 

This Website may contain links to external websites.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Users should review the privacy policies of those websites separately.

19. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised Effective Date.

Continued use of the Website following updates constitutes acceptance of the revised Privacy Policy.

20. Contact Us

 

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact:

Mike Sullivan Insurance
MikeSullivanInsurance.com

Email: [Insert Business Email Address]
Phone: [Insert Business Phone Number]
Mailing Address: [Insert Business Mailing Address]